Order Confirmation:
Once you place an order, you should receive an order confirmation email. This indicates that we have received your order and that we have pre-authorized your payment method for the purchase.
Once we receive the order, we immediately ensure that your order is in stock and available to be shipped out. If the product you ordered is shown to be back-ordered or unavailable we will proceed by voiding the pre-authorization of your payment method and reach out to you via email or phone call.
If the item you ordered is available for immediate shipment (within 5 business days) we will move forward by processing the charges and begin to prepare your order.
Order Shipment:
Your order will ship within 3-5 business days from the date of your order if your order is in stock and once we process the charges to your payment method.
A shipping confirmation will be sent to your email address provided at checkout within 24 hours once your order has left the warehouse.
If for some reason you have not received your shipping confirmation from us within four days from the date you ordered from us, please email us at support@boatdaysupply.com.
International Orders:
Please be aware that our products are made specifically for the United States of America market.
Our products have generally not been certified for use with other countries electrical safety standards but all of our products are certified to United States of America standards.
See Return Policy for any mishaps with your product that may have occurred during the shipping process.